Experience

At British Airways (UK), John held a series of senior HR, line management and IT positions, leading and working with teams to deliver successful outcomes by managing change. These outcomes were variable in scope and size, ranging in focus from individual change (recruitment/selection, assessment centres, training, redeployment/ outplacement), to large scale merger activities, national arbitration/ conciliation cases and IR negotiations (British Airways/British Caledonian Airways merger, de-skilling of engineering tasks as part of collective bargaining).

John then immigrated to Australia, where he worked as general manager for a major international training provider, prior to joining Results Through People as a director, providing executive coaching, consulting, and training design/delivery services. John holds a number of non-executive board positions, with companies that focus on asset protection (against fire and corrosion) and draw on his entrepreneurial skills acquired from setting up and running a number of SMEs in England and Australia.

John has worked in a broad range of industries, including financial services, legal, local government, media, retail, telecommunications, travel & tourism, and the not-for-profit sector.

John’s natural coaching ability emerged from an innate passion for helping individuals and teams to see and utilise the best in themselves. That ability, honed by experience and education, complements his sense of humour and curiosity about life and people enabling him to provide a very broad based coaching style.

Coaching & behavioural science qualifications

• Positive Psychology and Coaching for Psychologists, Positive Psychology Institute, 2007
• Coaching Theory & Practice, University of Sydney, 2004
• Graduate Certificate in Change Management, AGSM, 2001
• Graduate, Australian Institute of Executive Coaching, 2001
• Certificate IV in Assessment & Workplace Training, Sydney, 2000
• Certificate of Psychological Testing, British Psychological Society, 1992

Business qualifications and business experience (selected)

• Bachelor of Arts, Canterbury University UK, 1969
• Director, Results Through People
• General Manager, Priority Management
• Head of HR, Ground Operations, British Airways
• Senior Employee Relations Executive, Industrial Relations, British Airways
  

Selected client organisations

Clients include: ABC, American Express International, Australian Health Management, Baptist Community Services, Cuscal, IAG, Foxtel, Freehills, GBST, Hatch Engineering, Independent Print Media Group (IPMG), Mortgage Choice, Newcastle City Council, Qantas, RAMS Home Loans, State Rail, Telstra, Tower Technology, Unilever, Worldcom

Registrations, Memberships and Affiliations

• Member, International Coaching Federation (ICF)

Instrument Accreditations

Genos EI, Leaderskill 360º feedback, MBTI, Organisational Effectiveness Profiling and Assessment Centre Design (Wilson Learning), Situational Leadership, Team Management Systems (TMS)