Experience

Susan is an experienced business consultant and organisational psychologist, working in a range of industries across the public and private sectors in Australia and New Zealand. She has worked with senior management teams, business owners and boards on organisational restructures, organisational change and developing the capabilities of both individuals and groups. She has worked in and for private sector organisations (e.g. Hudson, Citibank, Fairfax Media), and over 30 public sector organisations (State and Commonwealth public sectors, Australian and New Zealand universities). She has researched and lectured in organisational behaviour, organisational change and strategic management.

Susan has both broad and deep experience in identifying issues and developing solutions resulting from organisational reviews and surveys.

She has practiced as a senior HR Manager with a major focus on managing changes to improve the selection, commitment and capability of people in organisations. She is experienced in helping teams and groups become more effective and productive.

Susan also has an extensive background in executive coaching with individuals and groups. She has postgraduate qualifications in coaching from the University of Sydney Coaching Psychology Unit and has coached hundreds of executives in the last seven years.

As well as postgraduate qualifications in executive coaching and adult education, Susan has Bachelors and Masters Degrees in industrial / organisational psychology. She is a registered psychologist and a member of the College of Organisational Psychology (Australian Psychological Society).

 

Coaching & behavioural science qualifications

• Certificate IV in Assessment & Workplace Training, 2010
  
• Graduate Certificate in Applied Science, Psychology of Coaching, University of Sydney, 2005
  
• Certificate in Cognitive Behaviour Therapy, Institute of Cognitive Behaviour Therapy, Melbourne, 2004
  
• Postgraduate Certificate in Practice of Psychology, Waikato University, 1999
  
• Certificate in Adult Education, Bay of Plenty Polytechnic, 1995

Business qualifications and business experience (selected)

• Masters of Social Science, Industrial & Organisational Psychology, Waikato University, 1994
  
• Bachelor of Arts, Psychology, University of Tasmania, 1975
  
• HR Manager, Division of Energy & Environment, Department of Industry, Tourism & Resources, Canberra
  
• Business/HR Consultant, Hudson
  
• Business/HR Consultant, HR Alliance, The Empower Group
  
• Business Owner, agriculture/horticulture enterprise

Selected client organisations

Clients include: Department of Foreign Affairs and Trade, Australian Federal Police, Department of Resources Energy and Tourism, National Water Commission, Department of Human Services, Productivity Commission, Department of Finance and Administration, ACT Government, FairWork Ombudsman, Australian Bureau of Agricultural Research and Economics, Australian Tax Office, ActewAGL, Department of Education, Employment and Workplace Relations.

Registrations, Memberships and Affiliations

• Registered Psychologist
  
• Member, Australian Psychological Society (MAPS)
  
• Member, APS College of Organisational Psychologists
  
• Member, APS Special Interest Group for Coaching Psychologists (IGCP)
  
• Member, University of Sydney Coaching and Mentoring Association

Instrument Accreditations

ACER psychometric tests, Extended DiSC, Genos EI, Hermann Brain Dominance Instrument (HBDI), SHL Ability and Personality inventories